Privacy Policy

Who is the Data Controller?

RTS Door Systems Limited is the data controller responsible for your personal information, and is committed to protecting your privacy and keeping any personal information we hold safe.

If you have any questions regarding our Privacy Policy, please contact us at: RTS Door Systems Ltd, Unit 6, Mynd industrial Estate, Church Stretton, Shropshire, SY6 6EA email: [email protected]

Please note that this Policy applies only to RTS Door Systems Limited and not to any third-party organisations that we may need to share your information with. We are not responsible for the Privacy Policies or practices of such other organisations and you should make your own enquiries in respect of them.

The personal information we collect

We collect your name and contact details (including your address, telephone number, and email address) when you visit our website

Each time you visit our website we may also automatically collect information and personal data about your computer for system administration including, where available, your IP address, operating system and browser type. We do this to help us analyse how users use the websites (including behaviour patterns and the tracking of visits across multiple devices), to establish more about our website users and to assist us in managing your account and improving your online experience

How do we use your personal information?

We use your personal information to take enquires, take and handle orders, deliver products and services, process payments and communicate with you about orders, products and services. We may, on occasion and  where appropriate send you marketing information by email or post

Who do we disclose personal information to?

We disclose personal information to third parties such as suppliers, but only what is necessary for them to provide us with the service we need.

It may also be necessary to share your personal information with other companies who perform support services on our behalf including those that provide professional, legal or accounting advice to RTS Door systems Limited.

How long is your personal information retained?

We will retain your personal information in accordance with applicable laws and whilst a client relationship is in place, which enbles us to deal with any issues or concerns you may have.

Your Rights Accessing your personal information

You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information that we process.

Rectification

You have the right to have any inaccurate information we hold rectified without undue delay and after we have confirmed that the information is indeed incorrect.

Erasure (Right to be Forgotten)

You have the right to request that your personal information is deleted in circumstances such as withdrawal of consent for marketing, no longer necessary. Each case will be judged on its merits as there may be overriding legitimate grounds on which your information must be kept.

Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 01/09/2021

What if I am still not satisfied?

If you are not satisfied with how RTS Door Systems Limited has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.